How Sri Lakshmi Herbals Rockfort collects, protects, uses, processes, and safeguards your personal information and transaction details.
Sri Lakshmi Herbals Rockfort (“we”, “us”, “our”) respects your privacy and is committed to protecting the personal information that you share with us.
This Privacy Policy explains how we collect, use, store, process, and disclose your information when you visit or make a purchase from our website: www.srilakshmiherbalsrockfort.com.
By accessing or using our website, creating an account, placing an order, or otherwise using our services, you acknowledge the practices described in this Privacy Policy.
When you visit our website, we may automatically collect certain information about your device and your interaction with the website. This information may include:
We refer to this automatically collected data as “Device Information.”
When you place an order or attempt to make a purchase through our website, we also collect certain information that you voluntarily provide to us:
We refer to this information as “Order Information” or “Personal Information.”
When you purchase a product from Sri Lakshmi Herbals Rockfort, we collect the information necessary to process and complete your transaction. We may use your information to:
Where you have provided consent, we may send you information regarding:
You may withdraw your consent to receive promotional communications at any time. Transactional communications relating to an existing order, payment, delivery, refund, account security, or customer support may still be sent where necessary to fulfill our services.
How do we obtain your consent? When you voluntarily provide personal information to us for purposes such as placing an order, completing a transaction, processing a payment, arranging delivery, or requesting customer support/refunds, you consent to us collecting and using that information for those specific purposes.
How can you withdraw your consent? If you have opted in to marketing communications and later change your mind, you may withdraw your consent at any time by contacting us:
* Withdrawing marketing consent does not prevent us from processing information where it is required to complete an existing transaction, comply with law, maintain necessary business records, or provide requested services.
We may disclose your personal information where:
Sri Lakshmi Herbals Rockfort does not directly collect, view, or store complete card credentials (such as 16-digit card numbers, CVVs, or bank passwords). All payment transactions are handled through secure, PCI-DSS compliant payment gateway infrastructure.
Payment-related information may be collected and processed by Cashfree Payments India Private Limited and associated banks, card networks, or UPI service providers in accordance with their respective privacy policies and regulatory obligations.
We may use trusted third-party service providers (such as payment gateways, SMS/WhatsApp notification gateways, courier logistics providers, and cloud hosting) to operate our website and fulfill services.
Third-party providers generally collect, use, and disclose information only to the extent necessary to allow them to perform the services they provide to us. Once you leave our website or are redirected to a third-party website, you are no longer governed by this Privacy Policy.
We take reasonable administrative, organizational, and technical precautions designed to protect personal information against unauthorized access, accidental loss, misuse, disclosure, or alteration.
Subject to applicable Indian law and identity verification, you may request access to, correction of, or deletion of your personal data by contacting our Privacy Compliance team.
By using this website, you represent that you have attained the age of majority in your jurisdiction or are accessing the website with parental or legal guardian consent.
We reserve the right to amend or update this Privacy Policy from time to time. Changes become effective immediately upon publication on this website. Continued use of our website constitutes acceptance of the revised terms.
If you have questions, feedback, or require assistance regarding our policies, orders, or data handling, please contact our team:
